Our Policies
- No returns will be accepted on personalized items and FINAL SALES.
- Personalized items that have a mistake made by IYBoutique will be replaced with the same item or something comparable.
- For damaged or defective items, please email us at customerservice@iyboutique.com within 15 days of receiving the product.
- IYBoutique is not responsible for theft of an order once the carrier or freight company confirms delivery.
- Please make sure that you have spelled and/or entered a monogram for an order correctly. IYBoutique is not responsible for orders with incorrect monograms or spellings.
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